Knowledge management has clearly evolved
into two distinct schools or generations
of practice. The first school (first-generation KM)
is largely supply-side in its orientation.
It seeks only to enhance the supply of existing
knowledge to people who need it. Second-generation
KM adds to this a demand-side focus, which seeks
also to enhance the production of new knowledge
in response to the demand for it.
Second-generation KM is therefore more balanced and complete insofar as it addresses the whole life cycle of knowledge production and integration, not just knowledge sharing (a form of integration).